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FAQs

General Questions

Telemedicine is the use of the Internet to remotely deliver healthcare services.  Most states require both video and audio between a healthcare provider and a patient to legally constitute a medical encounter.  As a matter of policy, APNS requires that all telemedicine visits are conducted using both video and audio engagement, regardless of any state allowances.

A Nurse Practitioner is a Board Certified medical provider licensed in your state to assess, diagnose and treat your medical condition(s), just like a physician. Nurse Practitioners practice independently in most states in the US and require several years of schooling and training, just like a physician.  They can assess, diagnose, and treat your health conditions and prescribe medications, just like a physician.

No. APNS is a practice comprised of only Nurse Practitioners.  If you specifically want to see a physician, then APNS may not be the right practice for you.

Yes. Uncomplicated and manageable medical conditions by a patient who is compliant with their medication(s) and treatment regimen(s) can be performed by APNS.

Yes. APNS offers a number of urgent care services through telemedicine. However, treatment is made at the discretion of the ANPS practitioner.  Your APNS practitioner may determine that your condition cannot be appropriately treated through telemedicine and may required you to be seen by a medical provider in person or go to an emergency room for treatment.  This determination is the assessment and diagnosis that is paid for and a lack of treatment or prescription, or the advisement by the practitioner to seek a higher level of care does not warrant a refund of the telemedicine visit.

Yes. APNS can prescribe and refill any noncontrolled medication. However, any prescription or refill is made at the discretion of the ANPS practitioner. Prescriptions and refills are made only when medically necessary and are not guaranteed.

No. APNS does not prescribe or refill any controlled substances for any reason. No exceptions.
Yes, our practitioners are Board Certified in family practice and are licensed to see pediatric patients. As a matter of policy, we do not see children under the age of 6 years.

Possibly. Depending on your medical need, your medical condition, and your medical history your ANPS practitioner may need to review your medical records. You can upload your records to your CharmHealth account for your practitioner to view.

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